Return policy*
VAST photos are handmade fine art pieces created specifically for you by our expert craftspeople. We put every effort into ensuring that your piece is impeccably made to the highest standard.
We pride ourselves on creating truly one-of-a-kind photographs that our clients fall in love with. However, if you are unsatisfied with your VAST photo for any reason, simply let us know within 30 days of the photo being delivered. If your dissatisfaction is due to a product defect, we will ship the photo back to our facility at our expense and send you a replacement photo. If your dissatisfaction is due to any other reason**, we will ship it back to our facility and issue you a refund of your purchase amount less 5% so that we can cover some of our shipping costs.
*Sales of digital files/licenses, custom-sized physical products, and physical products with custom treatments (such as custom framing/finishing), are final and not subject to this return policy.
**Orders shipped outside of the US are only eligible for returns due to product defects.